WebToAppMaker

Getting Started

Using Support Tickets

Submit a focused support request with enough information to diagnose configuration or build behavior.

Before you start

  • A signed-in account
  • The affected app and build ID when applicable

Configure and verify

  1. Open Support

    Choose Support from the dashboard sidebar.

  2. Write a specific subject

    Name the affected feature or build, such as Build 104 fails during Flutter compilation.

  3. Add diagnostic context

    Include expected and actual behavior, app ID, build ID, device and Android version, URL, and reproduction steps. Never include passwords or private keys.

  4. Create the ticket

    Submit the form and use the ticket list to track status.

Useful details

  • A cropped screenshot without credentials
  • Build ID and approximate failure time
  • Affected website URL
  • Whether the issue occurs in Mock, Flutter preview, APK, or all three

Current interface

The dashboard currently supports ticket creation and status listing. A richer threaded reply interface can be added later.

Test before release

  • No secrets are included
  • Reproduction steps are complete
  • App and build IDs are present
  • Expected behavior is stated